Time Warner-Comcast merger and customer satisfaction

I saw an article in this morning’s paper, Survey puts Time Warner-Comcast merger in a harsh light.

It was very disturbing news when you consider how large this new company will be. I had previously written about the Time Warner-Comcast merger and was a bit concerned about the dominant size of the company in both cable TV and internet.

The survey shows that Time Warner is the worst in customer satisfaction and Comcast is second worst. It remains to be seen how customer satisfaction will be in the combined company but I would not be too optimistic based on past results.